Refund Policy
We stand behind our service with a comprehensive refund policy. Your satisfaction is our priority, and we make the refund process simple and transparent.
Effective Date: January 15, 2026 | Last Updated: January 15, 2026
100% Satisfaction Guarantee
We're confident you'll love Temp Postal. If you're not completely satisfied with our premium service within the first 30 days, we'll refund your payment in full - no questions asked.
- • Valid for all premium subscription plans
- • Full refund processed within 5-10 business days
- • No cancellation fees or hidden charges
- • Simple one-click refund request process
Refund Types & Eligibility
30-Day Money-Back Guarantee
Full refund within 30 days of purchase for premium subscriptions
Pro-rated Cancellations
Unused portion refunded for annual subscriptions cancelled early
Service Disruption Refunds
Automatic credits for extended service outages
How to Request a Refund
Contact Support
Send a refund request to our support team:
Email:
refunds@temppostal.comInclude your account email and reason for refund request.
Self-Service Refund
Request refunds directly from your dashboard:
Access DashboardAvailable for eligible subscriptions within refund period.
Refund Processing Timeline
Processing Steps
Request Received
Within 24 hours of submission
Eligibility Review
1-2 business days for verification
Refund Processed
5-10 business days to original payment method
Important Notes
- • Refunds are processed to the original payment method only
- • Account access is revoked immediately upon refund processing
- • Data and temporary emails are permanently deleted after refund
- • Refund eligibility may be affected by usage patterns or violations
- • Annual plan refunds are pro-rated based on unused service time
- • Payment processor fees may apply in certain circumstances
Questions About Refunds?
Our support team is here to help with any refund-related questions.
Refund Support
General Support